Historical and real-time report solutions for Cisco UCCX/UCCE platforms. We help customers to design information data sets useful to their organizations.
Valuable indicators always present
Real-time socket connection
Customized DataSets
Integrates with Cisco Finesse
Displayable in any screen
Cisco UCCX API integration
Software Development Stack
Private Cloud: Windows Server
Backend: Springboot, Java SDK
Frontend: Bootstrap, HTML 5, CSS 3
UCCX DevNet API integration
CUCM AXL DevNet API integration
Windows Server
Java
In memory H2 DB
HTML 5
CSS 3
Cisco DEVNET
"One of the funniest integrations to implement in Contact Centers. In one of the deploys we implemented motivation rolling messages changing dynamically according with the data presented on screen.